All sales at Shastrula Studios are final. We do not accept returns or offer refunds once the payment has been made and the order has been confirmed.
Since each saree is handcrafted and made with care, we encourage you to review the product details, images, and descriptions carefully before placing your order.
In the rare event that you receive a damaged or defective product, please contact us within 24 hours of delivery with clear photos of the issue. We will review your case and offer a suitable resolution, which may include a replacement.
Please note that actual product colours may vary slightly from the images shown on the website due to screen settings and lighting during photography. Minor colour differences are not considered a defect and will not qualify for a replacement.
Custom colour orders are non-refundable and non-returnable. Please confirm your colour choice carefully before placing a custom order.